I was so excited to see this article today! My first thought was, “Wow! They are finally teaching physicians to be more like nurses!” These principles are the very same ones I learned in nursing school twenty years ago. Did you? Do we still use them in nursing? Healthcare has evolved over those twenty years, and I must admit I have not been in a bedside nursing role for most of them. So I can’t really say if nurses in hospitals are using effective communication skills, patient-centered language and the like. In diabetes education (a multidisciplinary specialty) we are still pushing for improvements in these areas.
And patients are demanding this change! Patients are being asked (required?) to be more “engaged” in their health care, and many want to be. We are evolving into a health care system of connections, and away from the assembly-line, “do what you’re told” mentality. If this is ever going to be effective, we all have to play ball – nurses, physicians, patients, and everyone else.
Let’s do this!!